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We do apologise for the withdrawal challenges on Vodafone network. Our technical support is working assiduously to resolve the issue
FAQ's

How to Register

To register for a Parimatch account please visit the www.parimatch.com.gh and click the register icon

  • Fill out your phone number
  • Fill out your email address (Optional)
  • Create a 6 digit pin
  • Confirm the 6 digit pin and click on sign up.

Your account will be created and an email sent to you.

Can I create More than one account?

No, you are not allowed to create more than one account.
In a situation where you cant access your previous account, kindly reach out to our customer service team for assistance on how to retrieve it.

How do I deposit 

How to Place a Bet 

  • Log into your account
  • Select or search for your chosen sport, tournament, country or league and click on it.
  • From here you can select specific events, tournaments and leagues on that sport. For example, to bet on Champions League soccer you would select ‘Soccer’ then ‘Other Leagues’.
  • Once you have chosen your event you will be brought to a screen highlighting a range of markets.
  • Select the odds you want to bet on by clicking on them.
  • The chosen selections will automatically be added to the betting slip shown at the bottom of your screen.
  • Once you’ve made your selections you click on the betslip icon at the bottom of the screen. You’ll be directed to a new page to confirm your bets.
  • Insert the amount you wish to bet and then click on “Place Bet”.

How much can I win?

  • Maximum payout is 5 million GHS

What is the minimum amount I can bet with?

  • 1 GHS

What is the maximum amount I can bet with?

  • 100,000 GHS

How do I withdraw?

How do I reset my pin?

  • On the Login page, click on ‘Forgot Pin’
  • At the ‘Forgot Pin’ page fill in your mobile number
  • Click the ‘Reset Password’ button.
  • A new password will be generated and sent to you.

NOTE: It is advisable to change your pin to one that you can remember.

How do I change my pin?

NOTE: You can only change your pin when logged in.

  • Click on the menu button on the top left.
  • Select the change pin option
  • You will be redirected to the page
  • Fill in your current pin
  • Fill in your new pin
  • Click on Change Pin
  • Your pin will be changed and a notification sent to your registered email

What is cash out? 

With Cash Out you no longer have to wait for your bet to finish to pocket your profit. Just choose the bet you want to Cash Out and youll be paid the amount regardless of the outcome of the event.

What is partial cash out?

Partial Cash Out allows you to collect a portion of your winnings before an event has finished, and leave the remaining part of the bet active.

How do I contact customer care?

  • Use the chat icon that appears on the website
  •  Send a mail to [email protected]
  • call xxx

How do I submit my KYC details?

Send documents to [email protected]

Documents accepted are

  • Drivers Licence
  • Voters Card
  • NIN Slip/Card
  • Passport
  • Account Statement

What is the Brand Name?

Parimatch

Can I make withdrawals without playing any game or have any winnings?

No. You have to wager your deposited funds before you can make a withdrawal.

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